Introduction
Solarif Group, located at Mr. B.M. Teldersstraat 11, 6842 CT Arnhem, The Netherlands, hereinafter referred to as “Solarif,” values the careful handling of your personal data. These are processed in accordance with the Personal Data Protection Act and the General Data Protection Regulation (Algemene Verordening Gegevensbescherming (AVG)). In this privacy statement, you will read how Solarif processes your data and how you can modify or object to it. This statement only applies to the services on www.solarif.nl and www.solarif.com.

Article 1 – Personal data and processing purposes

1. Purpose
   By visiting www.solarif.nl and www.solarif.com, you agree to this privacy statement and give your consent for the processing of your personal data. We use the data you provide or data we collect about your visit to our website. Solarif uses your data for various purposes.
2. Processing of personal data
   This involves everything done with personal data. Examples of processing personal data include: collecting, recording, storing, updating, consulting, using, sending, and deleting. It concerns all data that can be directly or indirectly traced back to you as a person. This goes beyond just your name and address.
3. Which data is processed?
   The data we process is provided by you. It concerns data such as your name, address, email address, IBAN, and phone number, which you provide when requesting information, insurance, or in case of damage.
4. Advising and service
   We use your personal data to advise you on insurance and to process your insurance application. This can be partially automated. If you take out insurance, we will administer your data. We use your data, among other things, to issue the policy and to send invoices. In the event of damage, we use your data to determine and pay your compensation entitlement.
5. Legal obligations
   We are legally required to provide your data to government institutions in certain situations, such as the Tax Authority, the Financial Markets Authority (AFM), De Nederlandsche Bank, and law enforcement agencies.
6. Fraud and abuse
   Solarif processes personal data to investigate, prevent, and combat fraud and crime, thus contributing to the integrity and security of the financial sector.
7. Marketing and communication
   We use your data to inform you about our services and activities, for example through newsletters or phone calls.

Article 2 – Transfer to third parties

1. Solarif does not provide your personal data to third parties, unless:
   a) The transfer is made to engaged third parties for the purposes mentioned in this statement, with whom we have an agreement regarding the responsible handling of your data;
   b) We are legally obliged to provide your data to authorized institutions.
2. To whom do we provide personal data?
   a) Third parties we engage to perform certain tasks. These parties only receive the necessary data to perform the outsourced tasks. For example, in the event of a claim, we may provide data to a repairer or an assessment agency.
   b) Other financial institutions, such as insurance companies with whom we place insurance.

Article 3 – Data security
Solarif takes appropriate technical and organizational measures to protect your data against unauthorized access, loss, or unlawful use.

Article 4 – Availability and modification of Your data
You can request access to your personal data or request to modify or delete it at any time. Send an email to support@solarif.com for this purpose.

Article 5 – Cookies
Solarif uses necessary cookies for better website functionality and analytical cookies for statistics. You can refuse all cookies or be informed upon receipt by adjusting your browser settings. Some website features may no longer work without cookies.

Article 6 – Liability of Solarif
Solarif has no control over the use of your personal data by third parties. This privacy statement only applies to the data processed by Solarif through www.solarif.nl and www.solarif.com. We are not responsible or liable for the operation and/or content of third-party websites or services.

Article 7 – Security and retention periods
We treat your personal data confidentially. Our employees have a duty of confidentiality, and we take appropriate security measures to prevent data loss and unlawful acquisition. We do not retain your data longer than necessary unless legally required. The retention period depends on the nature of the data and the purposes for which they are processed. The retention period for processing customer and policy data is seven years after the termination of the customer relationship/insurance. Claim files are retained for seven years after the settlement of the claim.

Article 8 – Changes to the privacy statement
This privacy statement was last modified on March 1, 2025. We will amend the statement for new developments or legal changes.